TradeWeb Online SMS Messaging Policy

Effective Date: March 8, 2026

TradeWeb, Inc. ("TradeWeb", "we", "us", or "our") offers SMS text messaging services to communicate with customers, partners, and authorized users. This Online SMS Messaging Policy explains how our SMS program works and how you can manage your preferences.

By opting in to receive SMS messages from TradeWeb, you agree to the terms outlined below.

1. Program Description

TradeWeb SMS messages may include:

• Service notifications and system alerts
• Account or support related messages
• Appointment reminders or confirmations
• Security or verification messages
• Important operational or service updates

TradeWeb does not send unsolicited marketing text messages.

2. Opt-In and Consent

You will only receive SMS messages from TradeWeb if you have provided prior consent through one or more of the following:

• Completing an online form that includes SMS consent
• Requesting SMS communication during a support interaction
• Opting in through a TradeWeb application or service
• Providing written or electronic authorization

Consent to receive SMS messages is not a condition of purchasing any product or service.

3. Message Frequency

Message frequency varies based on your relationship with TradeWeb and the nature of the service or request. Messages are only sent when relevant to your account, support request, or operational needs.

4. Opt-Out Instructions

You may opt out of SMS messages at any time.

To stop receiving messages, reply:

STOP

After opting out, you may receive one final confirmation message. No additional SMS messages will be sent unless you re-opt in.

5. Help and Support

For assistance with our SMS program, reply:

HELP

You may also contact TradeWeb using the information listed below.

6. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. TradeWeb is not responsible for carrier charges.

7. Privacy and Data Use

TradeWeb respects your privacy.

• Phone numbers are used only for purposes described in this policy
• We do not sell, rent, or share SMS subscriber information for marketing purposes
• SMS data is handled in accordance with our Privacy Policy

View our Privacy Policy at: https://www.tradeweb.net/privacy.html

8. Carriers and Delivery

Mobile carriers are not responsible for delayed or undelivered messages. SMS delivery depends on network availability and carrier systems.

9. Changes to This Policy

TradeWeb may update this Online SMS Messaging Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this policy or our SMS practices, contact:

TradeWeb, Inc.
Website: https://www.tradeweb.net
Email: [email protected]