A Managed Service Provider (MSP) is a company that performs a service on designated equipment over a period of time for a fixed or pre-approved fee schedule. TradeWeb Managed Services plans offer options for remote server, network, desktop, security monitoring, patch management as well as technical assistance for common business productivity software. For those Clients within the greater Orlando, Florida area we supplement this with optional on site service and support as well.
TradeWeb technical experts work with each Client to analyze, develop, and implement the most cost effective service plan to accommodate their specific operational and budgetary needs. Our services, combined with our on-site Network Operations Center (NOC), enable our staff to offer complete turnkey Information Technology solutions without the capital outlay or staffing requirements.
A good plan takes into account many different factors and TradeWeb can help you identify the ones critical to your business needs. We have real world experience in assisting customers ranging from small 3 person offices to large fortune 500 companies.
To discover how TradeWeb Managed Services can help you and your organization meet the ever increasing demand for infrastructure availability while controlling costs contact us today for more information. We provide standard pricing and services which you can review in this Managed Services plan guide or contact us to develop a custom proposal to fit your specific needs.
Take the next step! Call 800-538-9789 or e-mail us at Sales@TradeWeb.net for information on how we can help.
Services Covered by TMS Agents:
| Active Directory |
Endpoint Security Event |
Lexmark - Paper Jam Status |
Process |
| ADTRAN - Device Health |
Endpoint Security Status |
Lexmark - Tray Status |
RAID Status (Adaptec) |
| ADTRAN - Memory |
Ethernet Errors |
License Compliance |
RAID Status (Dell) |
| APC PDU |
Exchange 2003 |
LocalIP |
RAID Status (HP) |
| APC UPS |
Exchange 2007 |
Log Analysis (Appended) |
SCOM Computer Alerts |
| APC UPS - Humidity |
Fan Status (Dell) |
Log Analysis (Batch) |
SCOM App Alerts |
| APC UPS - Temperature |
Fan Status (HP) |
Logical Drive (Adaptec) |
Security Logs |
| Application Compliance |
Fan Status (IBM) |
Logical Drive (Dell OM 2.1) |
Server Temp (Dell) |
| AV - Security Center |
Fan Status (Intel) |
Logical Drive (Dell OM 2.2) |
Server Temp (HP) |
| AV Activity - McAfee |
File Size |
Logical Drive (Intel) |
Server Temp (IBM) |
| AV Activity - McAfee 8 |
Fortinet - Sessions |
MBSA 1.2.1 |
Server Temp (Intel) |
| AV Activity - Sophos |
Frame Relay |
MBSA 2.0 |
SMTP |
| AV Activity - Sophos 5 |
FTP |
Memory |
SMTP Queues |
| AV Activity - Symantec |
FW-Chk Point |
Memory Status (IBM) |
SNMP |
| AV Activity - Trend Micro |
FW-Cisco |
Netbotz Airflow |
SonicWALL Connections |
| AV Def. - McAfee |
FW-Fortigate |
Netbotz Audio |
SQL Server |
| AV Def. - McAfee 8 |
FW-Juniper |
Netbotz Dewpoint |
SSH |
| AV Def. - Sophos |
FW-SonicWALL |
Netbotz Door Switch |
System Change |
| AV Def. - Sophos 5 |
FW-Watchguard |
Netbotz Humidity |
System Check-In |
| AV Def. - Symantec |
FW-ZyWALL |
Netbotz Temperature |
System Replacement |
| AV Def. - Trend Micro |
Generic (TCP) |
NNTP |
System Warranty |
| Backup Exec |
Generic Integer (SNMP) |
Page Count (HP) |
Telnet |
| BES Message Status |
Generic ODBC |
Paper Supply Level |
Terminal Server |
| CCM Media Device |
Generic SQL Server |
Patch Management |
Traffic |
| CCM MGCP Gateway |
Generic String (SNMP) |
Physical Drive (Adaptec) |
Untangle - Firewall |
| CCM Phone |
HTTP |
Physical Drive (Dell) |
Untangle - IPS |
| CCM Voicemail Device |
HTTPS |
Physical Drive (HP) |
Untangle - Phish |
| Cisco - Connections |
IIS |
Physical Drive (Intel) |
Untangle - Protocol Filter |
| Cisco - Memory |
IMAP |
POP |
Untangle - Router |
| Cisco Unity Express Mailbox |
Intel® Quiet System Technology |
Power Supply (Dell) |
Untangle - Spam |
| Citrix Presentation Server |
Intel® vPro™ Agent Status |
Power Supply (HP) |
Untangle - Spyware |
| Connections - Watchguard |
Intel® vPro™ Events |
Power Supply (Intel) |
Untangle - Virus |
| Connectivity |
Intel® vPro™ Status |
Printer Conf Changes |
Untangle - Web Filter |
| CPU |
Interface Health |
Printer Cover Status |
Veritas |
| CPU (Cisco) |
Intrusion Detection |
Printer Display |
VNC |
| Device Status |
ISA 2000 |
Printer Page Count |
Web Site Availability |
| Disk |
ISA 2006 |
Printer Status |
Windows Event Log |
| Disk Queue Length |
Juniper ) - Sessions |
Printer Toner Level |
Windows Service |
| DNS |
Juniper SA - # of Users |
|
Windows Terminal Server |
| |
Lexmark - Hopper Status |
|
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If you do not see a service listed, please let us know, and we will research to see if it can be added.